Too Many Features, Not Enough Clarity
Flow's mobile app had grown feature-by-feature over two years without a unifying design system. New users regularly abandoned onboarding, and existing users only used a fraction of what the product actually offered because they couldn't find it.
Simplify Before You Add Anything
Rather than adding more features, we ran a full audit of existing usage data to identify what people actually relied on daily. We restructured the navigation around three core jobs — plan, discuss, and track — and redesigned onboarding to surface only what's needed on day one.
Calm Enough to Use All Day
The visual language shifted toward a quieter, more neutral palette with a single accent color reserved for actionable moments, so the interface stays out of the way during long work sessions instead of competing for attention.
One Flow, Every Screen
We delivered a redesigned navigation structure, a simplified onboarding flow, and a documented component library that the in-house team has continued to build on for every feature shipped since.

Impact That Showed Up in the Numbers
0%
Increase in onboarding completion
0x
Increase in daily active usage
0%
Reduction in support tickets
"Our users finally use more than one feature. The redesign didn't just look better, it made the product make sense."

Sofia Marchetti
Head of Product, Flow Technologies

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